A complete clinic platform for booking, WhatsApp reminders, payments, and barcode PDFs

The Medical Appointment Booking System is a GeelTech-built web platform that enables patients to book, reschedule, cancel, and confirm appointments through a simple website, while giving administrators a centralized dashboard to manage doctors, schedules, patients, and bookings. The system automates WhatsApp reminders and confirmations, supports online payments, and generates printable PDF files with barcodes.

 

Project Snapshot

  • Solution type: Web platform + admin dashboard

  • Users: Patients + Admin/Reception + Doctors

  • Payments: HyperPay

  • Integrations:
    WhatsApp, Google Meet, Google Forms

  • Language: Arabic/English

  • Outputs: Printable PDF with barcode

 

Concept & Value

  • Reduce reception workload by enabling self-service appointment management

  • Prevent scheduling conflicts with multi-doctor calendar logic

  • Lower no-show rates through automated WhatsApp workflows

  • Maintain unified patient records across bookings

  • Speed up on-site operations using barcode PDFs

 

Target Audience

  • Multi-doctor clinics and medical centers

  • Small and mid-sized healthcare providers needing organized scheduling

  • Practices offering remote sessions and digital forms

  • Organizations requiring card-compliant online payments

 

The Problem

  • Scheduling conflicts across multiple doctors

  • High volume of calls for changes and confirmations

  • Lack of appointment lead-time rules

  • Fragmented patient records

  • Weak reminder automation leading to missed appointments

 

The Solution Built by GeelTech

  • Patient portal for booking and managing appointments

  • Multi-doctor scheduling with individual calendars

  • Lead-time rules to enforce booking policies

  • Automated WhatsApp reminders and confirmations

  • Google Meet integration for online sessions

  • Google Forms integration for pre-visit forms

  • HyperPay payment flow aligned with Visa/Mastercard requirements

  • Printable PDF documents with barcode support

 

Key Features

  • Book/reschedule/cancel/confirm flows

  • Multi-doctor schedules with centralized control

  • Appointment lead-time enforcement

  • WhatsApp reminders and confirmations

  • Google Meet + Google Forms integrations

  • HyperPay online payments

  • Unified patient records

  • PDF generation with barcodes

  • Bilingual UI (Arabic/English)

 

Scope of Work

  • Patient web portal

  • Admin dashboard (doctors, schedules, patients, bookings)

  • WhatsApp messaging workflows

  • Google integrations (Meet/Forms)

  • Payment integration (HyperPay)

  • Patient records module + PDF/barcode engine

  • Localization and permissions configuration

 

Technical Foundation

Per your standard stack:

  • Laravel for backend, workflows, and dashboards

  • Third-party integrations: WhatsApp, Google Meet, Google Forms, HyperPay

  • PDF generation + barcode layer

  • Localization and role-based access

 

Scalability & Future Enhancements

  • Multi-branch support under one system

  • Advanced operational analytics (no-show, peaks, doctor performance)

  • Extended medical record workflows (as required)

  • Additional communication channels (SMS/Email) if needed

 

FAQ

Does it support multiple doctors?
Yes—each doctor has an individual schedule with central management.

Can it enforce lead-time booking rules?
Yes—policies can be configured per clinic needs.

Does it support online payments?
Yes—via HyperPay with card requirements considered.

Can it support online consultations?
Yes—through Google Meet integration when enabled.

 

Looking for a reliable technical partner?

Custom Software Development in Jordan & GCC

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